Job performance is about satisfying a need, whether it is to meet an individual need or, a corporate need, a collective need or a generational need. Satisfying a need leads to high-quality job performance while failure to satisfy a need leads to poor-quality job performance. Job performance is a teamwork responsibility and assignment aimed at fulfilling a specific corporate (institutional or organisational) vision and mission, directly impacting the overall empowerment, success, survival and lifespan of an individual, a corporate and a collective. As a major contribution to challenges of job performance, the chapter will be researching the dynamics of needs relative to individual, corporate, collective and generational job performance, aiming at coming out not only with findings, but a proposed model approach about job performance. In newly established institutions or organisations, these needs dynamics could be a challenge affecting all leadership levels, while in well-established institutions and organisations the needs dynamics could be a challenge in one or in few leadership levels. The chapter’s contribution is about adding value to job performance in organisations and institutions through emphasis on interdependence of job performance levels and the added value of cross-leadership influence approach in improving job performance at all leadership levels.
Part of the book: Human Resource Management - An Update