Research Topic

Marketing

PART OF IntechOpen Book Series: Business, Management and Economics

ISSN 2753-894X

Research Topic on Marketing - always open for submissions, with an Annual Volume published each calendar year with a dedicated ISSN and ISBN.

Led by Topic Editor Associate Prof. Hanna Gorska-Warsewicz and an international Editorial Board, all submissions are peer-reviewed and published immediately after acceptance.

always open for submissions

Open Access Peer-reviewed Research

Integrating Social Media in CRM: Engaging Customers on Digital Platforms

Tahir Mumtaz Awan and Zohaib1 Pitafi

DOI: 10.5772/intechopen.114979

24

Part Of Topic: Marketing

Part of the book: Customer Relationship Management - Contemporary Concepts and Strategies [Working Title]

Open Access Peer-reviewed Research

Humanizing CRM: Appealing to Intuition, the Senses and Emotions to Optimize Customer Relationships

Francisco J. Quevedo

DOI: 10.5772/intechopen.113964

88

Part Of Topic: Marketing

Part of the book: Customer Relationship Management - Contemporary Concepts and Strategies [Working Title]

Open Access Peer-reviewed Research

Perspective Chapter: Beyond Mobile – How AI Is Expanding the Ways Businesses Can Interact with Their...

James Rowe

DOI: 10.5772/intechopen.113805

46

Part Of Topic: Marketing

Part of the book: Customer Relationship Management - Contemporary Concepts and Strategies [Working Title]

Open Access Peer-reviewed Research

Optimizing the Brand-Product Narrative for a Direct-to-Consumer Webstore

Gerard Loosschilder and Diana Garoseanu

DOI: 10.5772/intechopen.113402

43

Part Of Topic: Marketing

Part of the book: Customer Relationship Management - Contemporary Concepts and Strategies [Working Title]